Shipping Policy

Last updated: October 2026

Order Processing

Orders are usually processed within 1 to 3 business days after being placed. You will receive a confirmation email once your order has shipped.

Shipping Times

Shipping is free on every order. Most orders are delivered within 7 to 14 business days after they ship, depending on your location and carrier. Delivery times are estimates and are not guaranteed.

Tracking Your Order

Once your order ships, we will email you a tracking number. You can also check your order status anytime on the Track My Order page of our store.

Shipping Address

Please make sure your shipping address is correct at checkout. We are not responsible for orders sent to an incorrect address provided by the customer.

Customs and Duties

International orders may be subject to customs fees or import duties set by your country. These charges are the responsibility of the customer.

Lost or Damaged Packages

If your package is marked as delivered but you have not received it, or it arrives damaged, contact us within 30 days of the expected delivery date and we will help you sort it out.

Contact Us

Questions about shipping? Email support@splitscreenera.com.